Physicians Formula

Hey guys.
     I guess the people at Physicians Formula, and many other companies are just too busy. I've emailed them maybe three times now and have not received a reply. Yes, I know I know. That is why big companies have FAQ pages, but is a personal correspondence too much to ask for? I think not. 
     I decided, in as a desperate measure to in fact discuss what is one the Physicians Formula FAQ page. (Click the link if you wish to check it out.) 
  
 "Q. Does Physicians Formula test on animals?

    A. Physicians Formula Inc. does not conduct tests, or commission any outside facility to conduct tests that involve the use of animals. The safety of our products is determined using such alternate methods as "in-vitro" testing, human clinical evaluations and human use-trials under the supervision of a Board Certified Dermatologist." 

         The only problem I have with this is the use of "commission". If we want to get annoying technical, the definition for commission is: "the authority to perform a task or certain duties." 

      

      What does commission mean here? Does it just mean: 'We do not permit/allow "outside facility to conduct tests..." or 'We do not require "any outside facility..." See the difference? 

      

       As I am one of those, very technical persons who notices the slightest change, of course I must question the use of that word, commission. I'm sorry if that annoys you, trust me it annoys me too, but it's in my nature!!! I can't help it :( 

       

       This is where a personal correspondence with a company is important. If they took two seconds to reply to my questions the whole mystery would come to light. (Yes, I will blame them for my OCD) 

       

        In all seriousness, the use of the word commission is important to me. Animal testing is not a topic I take with a light heart. It's horrific and because it is so cruel, it must be treated in such a manner. Remember these animals are poked, cut, blinded, burned, etc. They are put in cages 24 hours of the day, feed little or nothing. No living thing deserves to live that way. When I think of these things, my OCD is very much justified. 

       Aside from that, I'm extremely happy with the rest of the answer to the Q: " Does Physicians Formula test on animals." I truly appreciate when a company tells you how they conduct their testing. They discuss the "in-vitro" method they use instead of animal testing. To be completely honest I have no idea what that is, but I now plan to find out. ;) *wink wink, hint hint* I advocate human use-trails as an alternative to animal testing. They are humane and in turn create jobs. What is there to lose?  

        Note: I will post an update, when my "commission" question is answered :) 

      

        I am, as of now, not afraid to browse the products on the Physicians Formula counter. However, I would appreciate a reply. Physicians Formula, answer my questions pretty please.!!!!

        I have used their products in the past and really enjoyed them. I encourage you, if you are interested, to join me in relentlessly emailing and trying to contact PF. If you do please let me know. Either comment below or email me at ca.alva@yahoo.com :) 

--Camila A. ☼