Boots and Companies || Animal Testing Inquiry

Hey guys. So I started spotting a lot of interesting Boots products at Target and so I decide to shoot them an email and inquire about their animal testing policy. Boots actually manufactures brands like: No7, No7 Men, Botanics, Indeed Laboratories, Boots Expert, Champneys, Poppy King, Boots Extracts, and Mark Hill.

Before I emailed them I did some research but I couldn’t find clear answers. I did see them on NotTested under the ‘ambiguous’ categorization. I did find some forums that mentioned No7 specifically as not cruelty-free. Just a disclaimer, you can’t trust forums to be 100% accurate. Anyways, I wasn’t sure what to expect.

I emailed using the template I always use. Click here to check it out.

I received a reply, here it is:

Dear Camila

Thanks for contacting us about animal testing and I apologise for the delay in responding to you.

Boots and its subsidiary businesses do not test any products or ingredients on animals, and do not commission others to do so on our behalf. In fact in March 2013 it became illegal for any company to test cosmetic products or ingredients on animals in Europe. 

The issue of animal testing on products and raw materials is one we take very seriously at Boots UK. For over 20 years our policy for cosmetics and toiletries has been that we do not carry out, or ask our suppliers to carry out on our behalf, animal testing on either ingredients or finished products and you can rest assured that we apply our policy rigorously.

Boots would like to see an end to all animal testing, and we fully supported the development of the ban on animal testing on ingredients that came into force in the European Union in 2013. The ban applies to all cosmetics products purchased from any store across the EU and completes the ban that started with  finished products in 2004 and was extended to cover most types of ingredient testing in 2009.  The 2013 law has completed the ban for all forms of animal testing for both products and ingredients and now ensures that all companies in our industry in Europe are now aligned with the same policy that Boots has had in place for over 20 years.

We would definitely like to see an end to all animal tests. We fully support the intentions of the BUAV and take a keen interest in the development and introduction of alternative forms of safety testing.

I hope you find this helpful and reassuring.

If you need to know if any of our products contain a certain ingredient like Carnuba wax please send the product identity code to me and I can request a list of ingredients from our Product Team. Unfortunately, I am unable to provide this information on a whole range and do need to seach on products individually.

Kind regards

I liked the reply. I'm always for companies that support banning animal testing.  It makes me want to support them. I had no idea Boots helped with the 2013 European animal testing ban.

As you can tell they didn't address whether or not they sell in the Chinese market, so I emailed them again!

I said:

Thank you so much for emailing me back, I truly appreciate it. I am very happy with everything that was mentioned. However, one very important question wasn't addressed. I was wondering if Boots sells any of it's products of any of its' company's in the Chinese market? 
Thank you again! 

This was their reply:

Dear Ms Alvarez

Thank you for contacting us. I am sorry that we did not answer you enquiry completely and I hope I can help you further.

I can confirm that Boots do not sell our products to the Chinese Market as this would contradict our Animal Testing Policy.

Thank you again for contacting us. If we can help in any further way, please let us know
Kind regards 

What do you guys think? I really think everything they mentioned is very strong and specific; they didn't seem ambiguous to me at all. Also, like I mentioned before NotTested has them under the ambiguous category; however this list hasn't been updated in a long while. So keep that mind. I really feel comfortable support Boots!

Leave me your feedback.

Lots of Love,

Camila

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ǝrǒmǝ || CandleBay :: Cruelty-Free Status

Hey guys!

So I have a candle from ǝrǒmǝ, it's the Pecan Pie! 

I saw they have a Peta bunny and so I felt pretty safe buying it and I couldn't find a parent company online so that also gave me comfort. 

Now ǝrǒmǝ is a manufactured by CandleBay and so I contacted CandleBay and asked about their cruelty-free status.

I wanted to learn more about their policy!

I used the template I always use. You can find it here!

Hello, My name is Camila Alvarez. I am the writer for HumanelyChic (humanelychic.blogspot.com), a cruelty-free beauty blog. I am interested in buying from your company but would like to be assured that your products are cruelty-free. I have some questions I would appreciate you address. Please be sure to answer all of them as the answers you provide are very important to both my readers and myself.  

1. Does your company test ingredients or/and finished products on animals?

2. Do you test ingredients or products on animals through a 3rd party? If your answer is no, how do you ensure that your manufacturers do not test? 

3. Do your manufacturers test ingredients or products on animals?

4. Are you owned or affiliated with any companies that test products or ingredients on animals?

5. Do you have a parent company? If so who are they? 

6. Do you/your parent company currently or have plans to market and sell your products in the Chinese market, which requires animal testing by law to sell in that country? 

7. Do you use palm oil/carnuaba wax in any of your products? If so, is it from an organic and sustainable source? 

8. Could you provide a list of all of your current vegan items available for purchase?

Thank you in advance for you cooperation!

I received a reply the following day! Here is what they said. 

Dear Camila,

All of the lines that we manufacture are cruelty-free, NO animal testing of any kind is ever done concerning our products.
Questions 1 thru 6 are answered NO
Question 7 -  We only use plant based, essential oils in our candles and diffusers and
Question 8 - THEREPE, THEREPE LUXE and EROME

Let me know if you want our wholesale information e-mail and what we require to open a wholesale account.

Thank you for your interest,

So yeah guys I would definitely feel safe buying from them! Again, they are PETA certified and so that adds to my ease. I am not being paid to say this but I really like the one candle I have and think you should check out their site! I will have a review showing you the candle I have!

Lots of Love,

Camila

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Besame Cosmetics || Animal Testing Policy

Hey friends!
A couple of days ago on my Facebook page I promised to post my correspondence with Besame Cosmetics. Sorry, it has taken me a while. I've had a long week. 

I emailed Besame Cosmetics using the template I always use. 

Hello, My name is Camila Alvarez. I am the writer for HumanelyChic (humanelychic.blogspot.com), a cruelty-free beauty blog. I am interested in buying from your company but would like to be assured that your products are cruelty-free. I have some questions I would appreciate you address. Please be sure to answer all of them as the answers you provide are very important to both my readers and myself.  

1. Does your company test ingredients or/and finished products on animals? 

2. Do you test ingredients or products on animals through a 3rd party? If your answer is no, how do you ensure that your manufacturers do not test? 

3. Do your manufacturers test ingredients or products on animals?

4. Are you owned or affiliated with any companies that test products or ingredients on animals?

5. Do you have a parent company? If so who are they? 

6. Do you/your parent company currently or have plans to market and sell your products in the Chinese market, which requires animal testing by law to sell in that country? 

7. Do you use palm oil/carnuaba wax in any of your products? If so, is it from an organic and sustainable source? 

8. Could you provide a list of all of your current vegan items available for purchase?
Thank you in advance for you cooperation!

If you email companies feel free to use the format above as a guide or exactly as is! Just make sure you use your name! 

Here is Besame's Reply. 

Greetings, Camila!

Thank you for your interest in Besame Cosmetics!

1.Does your company test ingredients or/and finished products on animals?
We never test on animals for anything we produce.

 2. Do you test ingredients or products on animals through a 3rd party? If your answer is no, how do you ensure that your manufacturers do not test?

No ingredients or products tested on animals. We are an independent local manufacture, so we are the ones to decide how the products are tested.

 3. Do your manufacturers test ingredients or products on animals? 

No.

 4.  Are you owned or affiliated with any companies that test products or ingredients on animals?

No

 .5.Do you have a parent company? If so who are they?

N/A

 6.Do you/your parent company currently or have plans to market and sell your products in the Chinese market, which requires animal testing by law to sell in that country?

No.

 7.  Do you use palm oil/carnuaba wax in any of your products? If so, is it from an organic and sustainable source?

We use Carnuaba wax in our lipstick. None of our ingredients are organic because a lot of ingredients we use do not come in an organic form.

 8. Could you provide a list of all of your current vegan items available for purchase?

Our Cream Rouge, Crimson and Apricot are Vegan.
Please let us know should you have any other questions, we are here to help!
Warmest Regards,

I'm glad that they addressed and answered all the questions.  I would feel safe purchasing from them! They were very nice and open throughout our correspondence, which has nothing to do with their cruelty-free status but it's much appreciated. 

What do you think? Do you think their reply is thorough enough? If you have any questions you would like me to ask Besame? Let me know !!

Lots of Love,

Camila

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Josie Maran Cruelty-Free Correspondence

Hey guys.
I wanted to share the emails a wonderful reader/friend of this blog sent me. Aurelie. She sent them to me a while back, but I honestly haven't had much time. I try to post at least once a week, and I usually post a Snatch-It-Up Sunday.

I am interested in buying from your company but would like to be assured that your products are cruelty-free. I have some questions I would appreciate you address.

1. Does your company test ingredients or/and finished products on animals?
2. Do you test ingredients or products on animals through a 3rd party? If your answer is no, how do you ensure that your manufacturers do not test?
3. Do your manufacturers test ingredients or products on animals?
4. Are you owned or affiliated with any companies that test products or ingredients on animals?
5. Do you have a parent company? If so who are they?
6. Do you/your parent company currently or have plans to market and sell your products in the Chinese market, which requires animal testing by law to sell in that country?
7. Do you use palm oil/carnuaba wax in any of your products? If so, is it from an organic and sustainable source?
8. Could you provide a list of all of your current vegan items available for purchase?

Thank you in advance for you cooperation!

They sent her this reply:

Thank you for taking the time to write in, my name is [name omitted]. We deeply apologize for the delayed response, as we're closed over the weekend and the past several days for a company-wide training. Josie Maran Cosmetics is a 100% cruelty-free brand and does not conduct animal testing—nor do we allow any other parties, including our suppliers, to conduct animal testing on our behalf. We're proud to be listed on PETA’s official website as a cruelty-free company.

http://www.peta.org/living/beauty-and-personal-care/companies/365.aspx?SearchUrl=%2Fliving%2Fbeauty-and-personal-care%2Fcompanies%2Fsearch.aspx%3FTesting%3D0%26Range%3D4%26PageIndex%3D2

Please write again if I can help in any way!
Best,

As you can tell, this reply is very vague. Cool, they are part of PETA's list, but that doesn't answer questions like their parent company, etc.

Aurelie, emailed them back:

Hi [name omitted],

You omitted to answer to those questions,

I will really appreciate if you answer to those questions below.

Thank you so much!

4. Are you owned or affiliated with any companies that test products or ingredients on animals?
5. Do you have a parent company? If so who are they?
6. Do you/your parent company currently or have plans to market and sell your products in the Chinese market, which requires animal testing by law to sell in that country?
7. Do you use palm oil/carnuaba wax in any of your products? If so, is it from an organic and sustainable source?
8. Could you provide a list of all of your current vegan items available for purchase?

 This was their second respond:

Hi [name omitted],

Thank you for following up with us. Josie Maran Cosmetics is a 100% cruelty-free brand and does not conduct animal testing—nor do we allow any other parties, including our suppliers, to conduct animal testing on our behalf. We do partner with our suppliers and manufacturers to ensure our high standards, values, and visions are aligned with being a cruelty free brand. In regards to vegan products, each of our products has a list of icons on the product page. There will be a vegan free icon associated with products that are gluten free. I hope this helps and have a great day.

Please write again if I can help in any way.
Best,

Again, they did not address question #6. Which, in my opinion, needs to be answered!!

She emailed them for the third time.

Hi [name omitted],

Thank you so much for your patience.

You omitted to answer to one last question - the one about Chinese market.


I will really appreciate if you answer to this question below.


6. Do you/your parent company currently or have plans to market and sell your products in the Chinese market, which requires animal testing by law to sell in that country?



Thank you,

 You go Aurelie! I love this correspondence! I'm such a nerd, I get so excited!

Hi Aurelie,

Thank you for your response. Our products are not sold in the Chinese market though Josie Maran Cosmetics to our knowledge and consent. Josie Maran Cosmetics is a 100% cruelty-free brand and does not conduct animal testing—nor do we allow any other parties, including our suppliers, to conduct animal testing on our behalf. We're proud to be listed on PETA’s official website as a cruelty-free company. We stand by our values and vision, especially when it comes to animal testing. I hope this helps and have a great day!

Best,

Aurelie and I agree that based on Josie Maran's answers to the questions, we would want to support them. They meet the three critieria I look for when determining a company's cruelty-free status.

 Aurelie emailed them back, thanking them for their time. I wanted to share their reply to her. It's not necessary for determining cruelty-free status, however I think companies that treat their costumers with respect deserve to be acknowledged. 

Absolutely-if you have any other questions, concerns, or feedback, please don't hesitate to share. We really value customer feedback her at Josie Maran!

Please write again if I can help in any way.
Best,

Isn't that a lovely email to read? I have received quite a number of emails that are not so friendly.

I hope you found this post helpful! I certainly did. Thank you Aurelie! You are awesome & you are going to help so many with this post!

Lots of Love,

Camila

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Tarte bought by Kose || Are they still Cruelty-Free?

Hey guys.

If you don't know by now, I'm sad to say, that tarte has been bought by Kose. Kose is a Japanese brand. I'd never heard of them before and what I do know is from Logical Harmony's post. Please read that blog post!

By the way, if you've never checked out Logical Harmony, which was started by Tashina, you MUST. (I'm sure you guys have).

tarte made it official on their facebook page.

To all of our tartelettes: As you may have heard, tarte has recently been acquired by Japanese company KOSÉ. It’s truly been an amazing ride, from the little venture Maureen Kelly started in her bedroom 15 years ago to the global powerhouse we’re privileged to join. Our vision has always been to create beauty products that are ‘healthy treats for your skin,’ foster the highest level of customer service and give back to the community and the environment. By joining the KOSÉ family and adding to that rich portfolio, we can build on what we’ve already accomplished with powerful products and explore expanding the tarte brand in new and exciting countries. And rest assured, we are committed to remaining a cruelty-free brand and will not test on animals. Maureen will stay on as the CEO and looks forward to continuing a lasting relationship with our tartelettes.
xo, the tarte team!

As for HumanelyChic, I will no longer consider tarte a CF company and will remove them from my CF list.

This is very disappointing news! :( I'm sorry for all of you that have loved tarte for years.

Lots of Love,
Camila

Bubble T Cosmetics | Animal Testing Inquiry

I've become paranoid about using companies logos. I don't want to get in trouble, so for now I'll either not post a picture to accompany an article or will s a pic of their site & link them. If you are a lawyer, let me know what the legal wrought to take. :) 

Hey guys! THis is going to be a fun & different post. I have wonderful readers that email with the information they have found about companies. Which I appreciate a lot, seeing as if more of us email a company the more that company is pressured into answering our questions.

Well, a beautiful reader named Adele (not sure if you want your last name displayed) sent me her correspondence with Bubble T Cosmetics. It is very thorough & awesome so I asked her if I could share it with you all. I had never heard of this company until she messaged me about it.

She used the template posed on this blog. (click here & feel free to use it)!

Here was their reply:

Dear Adele,
I hope you are well.
I am happy to answer your questions.
1. Does your company test ingredients or/and finished products on animals?Our company does not and will not test on animals in terms of ingredients or finished product 

2. Do you test ingredients or products on animals through a 3rd party? If your answer is no, how do you ensure that your manufacturers do not test?We don't use a 3rd part at all - we use a small manufacturer in the south of England where all our products are hand made - we have quality control employees who will assess the production line once our products are being made in bulk.

3. Do your manufacturers test ingredients or products on animals?Our manufacturers don't test on animals for us or for any other brands that they provide for - we take pride in the fact that we are against animal testing and were BUAV approved until it was compulsory in the UK to not test on animals 

4. Are you owned or affiliated with any companies that test products or ingredients on animals?We are affiliated with our sister brand 'Nougat London' who also have the same morals and ethical view on animal testing - using the same manufacturer and supplier. 

5. Do you have a parent company? If so who are they? 'Nougat London' 

6. Do you/your parent company currently or have plans to market and sell your products in the Chinese market, which requires animal testing by law to sell in that country? 
Bubble T and Nougat both do not sell products in China currently - prior to selling in the market each and every formulation needs to be registered with a fee which is why we are not considering this for the moment. 

7. Do you use palm oil/carnuaba wax in any of your products? If so, is it from an organic and sustainable source? 
We do not use either of those ingredients 

8. Could you provide a list of all of your current vegan items available for purchase? We cannot verify if any of our products are vegan -
I hope i have answered your questions and if any further questions come to mind please do not hesitate to ask.
If you planning on ordering from our site we would be happy to send you a free gift on top of your order to thank you for your interest in our beautiful range.

Kind Regards,

What awesome research! Adele sent me this a while back, but I haven't had time to post anything until today. So, sorry about that. 

I would definitely feel safe purchasing from them. I will email their company: Nougat London,;just to make sure there are no contractions with what is listed above. (I'm a perfectionist what can I say?) 

Other than not testing their raw ingredients on animals, having a compliant parent company with the same views on animal testing, and not selling in China; I think it's awesome that they are accreddited by BUAV. 

What do you think about their reply to these questions? Let me know your thoughts! & Thank you Adele if you are reading this :)

Lots of Love,

Camila

Lorac Cosmetics | Animal Testing Info

Hey guys! I received a reply from Lorac. I emailed them using the format I always use.

I'm not going to say much about this, I'm typing this in a hurry. (I've got class in a couple of minutes). I will say that I'm not 100% happy with it, but it does answer a vast of my questions. Be sure to leave your comments, tell me what you think.

Dear Camila,
Thank you for contacting LORAC Cosmetics. LORAC does not support the testing of products on animals and we ask all suppliers to support this point of view and all suppliers state that they do so. LORAC does not use a third party to test on animals. LORAC does not sell in countries requiring animal testing. Please note, LORAC cannot warrant or certify that all suppliers who say they do not test on animals in fact do not test on animals. Additionally, notwithstanding the statements of suppliers to LORAC, LORAC has no way of knowing what the “suppliers of the suppliers” are doing. In regards to the vegan ingredients there is no way to know for sure due to the lack of control over raw ingredients.

Please let us know if LORAC can further assist you!
Sincerely,
LORAC Customer Care

Lots of Love,
Camila

Benefit Cosmetics | Animal Testing Inquiry

UPDATE: A lot of you are letting me know (in the comments) that benefit sells in China. Which in itself tells us that animal testing has occurred. I will not be supporting them! Check out their site. 

Hey guys!

I contacted Benefit some time in December. I got a reply from them. I stalled in sharing it because I found it rather vague. However, I thought you'd like to read it and I would also share my thoughts. 

I emailed them using the same format I always use. 

This was their reply:

Hi Camila,
Benefit does not test our cosmetic products on animals. When selecting the ingredients to be used in our cosmetic products, Benefit requires raw material suppliers to provide safety information based on scientifically accepted alternative testing methods that meet international safety standards and regulations. Benefit products must meet both consumers’ needs and consumer safety, while respecting animal life. Benefit continues to strongly support & favor alternative testing and is committed to following all animal testing laws and regulations in order to ensure our products’ safety for the end consumer. 

First of all, they did not address all of my questions. Secondly, as you can tell (I'm sure), the part I've bolded is the definition of vague. They claim to use alternatives to animal testing, but also follow "animal testing laws and regulations". I don't want to speculate too much, but I have a bad feeling about this. I certainly would not purchase from them at this time. I will try to contact them again, asking them to be more specific. I will keep you guys updated. 

Lots of Love,

Camila

Sigma Beauty | Animal Testing Correspondence

Hey guys! I got a reply from Sigma. I wanted to share it right away because the correspondence I had with them was smooth! I didn't have to email them more than once, which is nice. 

I emailed them using the format I always use.

This was their reply:

Hello Camila,

Thank you for your email. I am happy to help you with these questions. I have provided the questions and answers below.

1. Does your company test ingredients or/and finished products on animals? NO
2. Do you test ingredients or products on animals through a 3rd party? If your answer is no, how do you ensure that your manufacturers do not test? NO
3. Do your manufacturers test ingredients or products on animals? NO
4. Are you owned or affiliated with any companies that test products or ingredients on animals? NO
5. Do you have a parent company? If so who are they? NO, Sigma does not have a parent company.
6. Do you/your parent company currently or have plans to market and sell your products in the Chinese market, which requires animal testing by law to sell in that country? NO
7. Do you use palm oil/carnuaba wax in any of your products? If so, is it from an organic and sustainable source?

 Yes, extracted from the leaves of Carnauba palm. Yes the Carnauba wax is sustainable and organic.
8. Could you provide a list of all of your current vegan items available for purchase? All of our Synthetic brushes are Vegan and can be found here http://www.sigmabeauty.com/category_s/50.htm

Please let me know if you have any other questions I can help you with.

Best Regards,

I'm excited share this with you all. You can imagine I was quite happy when I received this reply. 

As for what I look for when determining cruelty-free status, Sigma Beauty meets my criteria. I look for three major factors when determining the animal testing status of a company: parent company , suppliers of raw ingredients, and if products are sold in China. To read more about why I look for these criteria, click here. 

Share your feedback! 

Lots of Love,

Camila 

Julep | Animal Testing Policy

Hey guys!
I contacted Julep a week or so ago. I'm happy with the speed of their reply. As promised I will be sharing that correspondence.

I emailed them using the format I always use. Since that time, I have changed it up a bit. I made it more personal.

This was what I received the first time I emailed them:

Hi Camila,
Thank you for your inquiry about Julep products. We absolutely DO NOT test on animals! Never have, never will! We only “test” on humans. One of the great things about Julep is we have 4 Nail Parlors and amazing customers that let us test and try products on them all the time!
Some of our products do contain animal-derived ingredients (milk, beeswax, etc). Here are some products that are completely VEGAN: Facial for Hands Glycolic Hand Scrub, Julep Essential Cuticle Oil, and any non-red nail polish.
Another great thing about our products is that they are “4 Free”. We use NO paraben, NO sulphate phthalate, NO DBP, and they are tolene and formaldehyde FREE. We like to say, we took out all of the nasty carcinogens that are found in so many other products.
If you are interested in the Ingredients of each item we invite you to check out our site. We are proud to say we list ingredients for each and every item in the item details section.
I hope this convinces you even more how Julep can be a brand you can be proud to wear. We are always interested in how new Julep customers hear about us, since we use many different outlets. If you have time just drop us a line. Also, please let us know if you have any more questions. Until next time, have a wonderful weekend!

As you can see the representative is a sweetheart! However, all the questions I originally asked weren't addressed so I emailed them back seeking details.

This is the second email I received:
*I added questions so you don't have to open 1000x tabs.

Hi Camilia,
Thank you for following up with us. I sincerely apologize for the delay. Of course, we we are happy to answer any questions you may have
[1. Does your company test ingredients or/and finished products on animals?]
  1. No we do not test on animals at all. We preview or test new items in our Salons.
[2. Do you test ingredients or products on animals through a 3rd party? If your answer is no, how do you ensure that your manufacturers do not test? ]
  2. We do not have a third party that tests on animals
[3. Do your manufacturers test ingredients or products on animals?]
  3.No we have products that are not tested on animals by us or 3rd parties. We check up on the sites regularly.
[4. Are you owned or affiliated with any companies that test products or ingredients on animals?]
  4. We are a privately owned. Julep does not test on animals.
[5. Do you have a parent company? If so who are they? ]
  5. We do not have a parent company we are privately owned
[6. Do you/your parent company currently or have plans to market and sell your products in the Chinese market, which requires animal testing by law to sell in that country? ]
  6. We are currently in US and Canada and are unable to ship and market outside of the US. We have no plans to expand in the near future.
[7. Do you use palm oil/carnuaba wax in any of your products? If so, is it from an organic and sustainable source? ]
  7.We invite you to view all of our ingredients for each item on our site.
[8. Could you provide a list of all of your current vegan items available for purchase?] 
  8 Our Vegan friendly items include Facial for Hands Glycolic Hand Scrub, Julep Essential Cuticle Oil, and any non-red nail polish. 

If you have any other questions we are always happy to help.
Until then, have a wonderful weekend!

 They meet my three criteria & I would feel safe purchasing from them!!! I also quite enjoyed contacting them. Sometimes, companies seem hostile in their emails.

Lots of Love,
Camila

If you have questions please feel free to ask me.

Soap and Glory | Cruelty-Free Correspondence

Hey guys.
I received a reply from Soap and Glory. YAY!!
I contacted them using my NEW format. Which is basically the same as the old one, I just added a bit more information.

This is what they replied :

Hi Camila,
We understand that animal testing is a key concern for a growing number of consumers and at Soap &Glory, we can confidently state that all of our formulations are safety and efficacy tested on people. (Although you might argue about that if you’d seen the condition of some of their feet. YEEEESH.)
At Soap & Glory, we uphold very strict guidelines through our regularly audited manufacturing partners that uphold the ‘no animal testing’ policy. As well, we are fortunate that our biggest retail partner – Boots The Chemists- upholds the very same standards by funding through an organisation called FRAME, which is the FUND for the REPLACEMENT of ANIMALS in MEDICAL EXPERIMENTS) in an effort to eliminate reliance in the industry on animal testing.
That said – and because we feel it necessary to be transparent and to educate EVERYBODY- it’s important for you to know that no retailer or manufacturer can categorically state that ‘none’ of their raw materials or ingredients have –at some time in the past- been tested on animals. The majority of individual raw materials used in cosmetics today have been through some kind of animal testing process. At Soap & Glory, we absolutely do not test our formulations on animals, however we can’t say that each and every ingredient that goes into them has not, at some point historically, been cleared for human use, by animal testing.
We hope this answers your question. If you need any more information about animal testing, we’d suggest you contact Colipa, the European Cosmetics Directive association, via www.colipa.eu.
Soap & Glory is a privately owned company.
Kind Regards,

First, they explain that they uphold strict outlines for their manufactures, who uphold a 'no animal testing policy'. I appreciate them acknowledging the fact that yes, today we have some ingredients that we know to be safe because in the past they have been tested on animals. It's a bold statement. Sad, but true. They are being really transparent, which I'm sure you can tell.  However, they did not address # 6, which is:

'6. Do you/your parent company currently or have plans to market and sell your products in the Chinese market, which requires animal testing by law to sell in that country?'

Therefore I emailed then again:

Hi Sopa & Glory team!Thanks for answering my questions. (I know I had tons). You forgot to address # 6. "Do you/your parent company currently or have plans to market and sell your products in the Chinese market, which requires animal testing by law to sell in that country?" Thanks again! -Camila

They emailed me back:

Hi Camila, We have no current plans to expand to more countries in the Asian market. Kind Regards,  (THE USUAL) Soap & Glory CUSTOMER SERVICE 

Maybe I'm just being picky, but this reply didn't really clarify much about whether or not they sell in China. TO be honest, I'm not sure about other Asian countries (expect India's) policies. I needed them to be specific. So yes, I emailed them again. I just like to be sure!!!

Hi, ?Sorry, but I don't seem to be understanding. Does Soap & Glory sale or not sale in the Chinese market? Please clarify!

To which they replied:

Hi Camila, Soap & Glory is not available in China. Nor do any of the stores that sell Soap & Glory deliver to China. Hence, one cannot buy Soap & Glory in China. Kind Regards,  (THE USUAL) Soap & Glory CUSTOMER SERVICE 

 Lol. Yup, that clarified things.

So YAY! As you can see Soap & Glory meets my three criteria to determine cruelty-free status. (1) If they have a parent company, that company must have the same cruelty-free status. (2) Compliant raw ingredient manufactures. (3) That they don't sell in the Chinese market. (Click on link if you're not sure what this means).

I hope this was helpful!

Lots of Love,

Camila 

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ion Brilliance / Professionals | Hair Company

Hey Guys,
ion Professionals is a hair dye company. If you've ever been in a Sally Beauty Supply, I'm sure you've either seen their products. Please read the ENTIRE article to get the whole story.

I emailed them asking, these questions. (I always email companies asking these questions).

This is what I received in response:

Camila,
Thank you for reaching out to the Ion team. We do not test our finished product on animals and do not use a 3rd party for testing either. The answer is also no to selling products to the Chinese market. I hope this answers all of your questions.
Sincerely,
Ion Professional Products

Reading this I felt pretty good about ion. They didn't answer my question about their parent company, so I emailed them again:

Hi,I was wondering about your parent company? Do you have one, if so who are they? Also, do you use Palm oil in your product, if so is it fair trade?-Camila

Ion replied a couple of days later, saying:

Camila, Ion is its own company.  We do not have a parent company.  If Palm Oil was used it would be listed on the ingredient decks. 
Sincerely,Ion Professional Products

Okay...Well, at least we know they don't have a parent company. I thought their explanation about 3rd party testing was vague. Also, I didn't understand why they didn't become certified by LeapingBunny or PETA? If a company isn't on one of those lists it does not necessarily mean they are not cruelty-free;being certified does take time and money. I expect this from indie/new companies. However, from a company I know to be popular, it always seems strange to me. I emailed them once more to urge them to do so.

Hi,I'm just curious as to how you guys make sure your raw ingredients are not tested on animals? Do you make the manufactures sign a form? Also, why don't you become accredited by LeapingBunny or PETA? If you did, it would be a BIG help for those who only shop cruelty-free! I know the people who read my blog would appreciate it, a lot!!! Please, get back to me! Thanks again!-Camila 

I received this reply from them:

Camila, As stated in the original email, Color Brilliance's company policy is not to include any non-animal testing claims on the label. The EU Cosmetic Directive bans this claim from cosmetic labels and Ion Color Brilliance is distributed Internationally.  Although the finished product may not be tested on animals, it is difficult to guarantee the raw materials were not tested on animals.  Sincerely,Ion Professional Products

WHAT?!!! I don't understand why they can't be sure where their raw ingredients have been; whether, they have been tested on animals, humans, etc. I personally, think it's irresponsible! I would demand my suppliers (if I had a cosmetic company) prove they don't test. I would make them sign forms, audit their factories, etc. Not being able to "guarantee" is lazy.

This experience was a good lesson for me. From the first emails, things were looking good. However, as you can see they didn't specify what they meant by "3rd party testing". I'm going to ask companies to please define what they mean by "3rd party, cruelty-free, etc"; from now on.

So, ion definitely DOES NOT meet my three criteria for determining cruelty-free status. Which are: (1) ethical, non-tested on animals raw ingredients (2) a compliant parent company, if any (3) Not retailing in China.

I hope this was helpful, if not at least informative. I'm still trying to perfect the process I use to contact and determine cruelty-free status. Please, leave me feedback in how I can improve. I am working out the kinks. :P

Until Next Time,
Camila